Social Services are a starting point for many enquiries relating to support for older people and accommodation in sheltered housing, residential homes or nursing homes.

For further information on Social Services Care Teams, click here

To contact adult Social Services please contact

The Richmond Direct Contact Centre: 
Telephone 020 8891 7971
or
email adultsocialservices@richmond.uk.gov

Your details will then be sent to your local office and a Care Manager will return your call if your question cannot be
answered immediately.

Out of Office Hours Emergency Number:
020 8744 2442

Factsheets from Social Services

Social Services provide many factsheets on a wide range of topics. All the sheets give specific contact information and can be downloaded at www.richmond.gov.uk

Among the factsheets available are:

How Adult and Community Services can help.
Details on how and who social services can help help. 

Paying for residential and nursing care
Details of services and the criteria for who pays for them.

Are you a Carer?
This factsheet explains who a carer is and what support services are available.

Direct Payments

What to do when someone you know
in receipt of Direct Payments dies

Direct Payments to purchase equipment and/or minor adaptations
Instead of Adult and Community Services providing you with  equipment, you will receive a Direct Payment to buy it for yourself.

Sensory loss information

Deaf clubs and organisations
Local clubs and classes for feaf people.

Information for hearing aid users

My hearing aid isn't working properly

Using Typetalk

Benefits available for deaf people

Improving vision around your home

Methods of Communication
This factsheet gives advise on the ways in which people with sight loss can best receive and give information.

Self Directed Support

Self Directed Support: Take Control Live Life!
This factsheet explains what Self Directed Support is and how it can provide social care for people who need it.

Self Directed Support: How we work out the charges
This factsheet explains to work out any costs that you may have to pay.

Benefits advice

Richmond Community Partnership (RCP)
RCP provide a benefits advice and signposting service.
Further information is also available in the Benefits, Grants and Concessions section.

For further information on Social Services Care Teams, click here













































































































































Social Services Contact Points

Heathfield, Whitton and Twickenham    
Adult Care Management                    020 8891 7965
Mental Health                                  020 8892 5699

Teddington and All Hampton areas
Adult Care Management                    020 8891 2971
Mental Health                                  020 8977 3156

Kew, Mortlake, Sheen, Barnes,
Petersham and Ham
Adult Care Management                    020 8891 7967
Mental Health                                  020 8892 3331

Rehabilitation and Support
after leaving hospital
Kingston Hospital                              020 8546 7711 
                                                     ext 3328, 3340

West Middlesex Hospital                     020 8321 6523 or 6221

Specialist Teams (all areas)
HIV/AIDS services                             020 8831 6224
Drug and Alcohol                               020 8940 3331
Visual or aural impairment                  020 8831 6343
                                                  or 020 8891 1411

Social Services Hospital Teams
To help patients who are currently in hospital
Kingston Hospital                               020 8546 7711
West Mddlesex Hospital                      020 8321 6516

For further information on Social Services Care Teams, click here